Rocketplay
Rocketplay

Understanding the Rocketplay Framework

When you choose to play with us at Rocketplay, you are engaging with a service operated by Scores55 Tech B.V. and licensed by the Curaçao Gaming Control Board. This framework ensures transparency and provides a clear understanding of the terms governing your gameplay.

Eligibility and Acceptance of Terms

To register and play at Rocketplay, you must be at least 18 years of age. By creating an account and using our services, you confirm that you meet this age requirement and agree to adhere to our Terms and Conditions. These terms outline the rules of engagement, player responsibilities, and the operational policies of Rocketplay. We encourage all players to review them thoroughly.

Jurisdiction and Licensing

Rocketplay holds a licence from the Curaçao Gaming Control Board (OGL/2024/1307/0748), allowing us to offer our services to players in various jurisdictions, including New Zealand. This licence signifies our commitment to operating within established regulatory guidelines. Players are responsible for understanding and complying with the laws regarding online gambling in their specific location of residence.

Changes to Terms and Conditions

We may update our Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or operational procedures. We will endeavour to notify players of any significant changes. Continued use of the Rocketplay platform after such modifications constitutes acceptance of the updated terms. We recommend periodic review of this section.

Your Rocketplay Account: Guidelines for Responsible Play

At Rocketplay, we are committed to providing a secure and fair gaming environment for all our players. To ensure this, we have established clear guidelines regarding account usage. Understanding and adhering to these guidelines helps us maintain the integrity of our platform and protect your account.

One Account Per Player

To uphold fairness and prevent misuse, we permit only one active account per player. This policy applies to individuals, families, and households sharing an IP address. Creating multiple accounts can lead to account suspension and forfeiture of funds.

Accurate Information is Essential

When you register with us, it is important to provide complete and accurate personal information. This includes your name, date of birth, and contact details. This information is crucial for identity verification (KYC) processes, which are standard practice for secure online gaming operations and are required before any withdrawals can be processed. Providing false or misleading information may result in account closure and the confiscation of winnings.

Account Security

We employ 256-bit SSL encryption to protect your data and financial transactions. However, maintaining the security of your account is also a shared responsibility. We advise all players to choose strong, unique passwords and to keep their login credentials confidential. Avoid sharing your account details with anyone. If you suspect any unauthorized access to your account, please contact our support team immediately.

Account Actions by Rocketplay

We reserve the right to suspend or close accounts in certain circumstances to protect our players and the platform. These circumstances include, but are not limited to:

  • Fraudulent activity or attempts to defraud the platform.
  • Abuse of bonuses or promotions, or any other form of exploitation.
  • Initiating chargebacks or denying payments for legitimate transactions.
  • Providing false or incomplete information during registration or verification.
  • Collusion with other players or engaging in unfair play.
  • Violation of our Terms and Conditions.

In cases of suspected fraud or misuse, we may temporarily suspend an account pending a thorough investigation. If an account is closed due to a breach of our terms, any remaining balance may be forfeited, and legal action may be taken where appropriate. Our aim is always to ensure a safe and equitable environment for all registered players.

Understanding Our Bonus Terms

At Rocketplay, we aim to provide clear and fair promotions for all our players. While each offer page details specific conditions, a set of general terms applies across most bonuses to ensure a smooth and responsible gaming experience. We encourage you to familiarise yourself with these foundational rules.

Wagering Requirements and Maximum Bets

Most bonuses, including welcome offers and reloads, come with wagering requirements. This means you’ll need to wager the bonus amount (or bonus winnings) a set number of times before you can withdraw them. For example, a bonus with a 40x wagering requirement means you must wager its value 40 times.

During the wagering period, a maximum bet limit is often in place to maintain the integrity of the bonus. For most offers, this limit is NZ$7.50 per bet. Exceeding this limit could result in forfeiture of the bonus and any associated winnings.

Eligible Games and Exclusions

Bonus funds and free spins are typically intended for use on specific game categories, most commonly slots. It is important to note that jackpot games are generally excluded from bonus wagering. Additionally, features like 'bonus buys' are often prohibited while wagering a bonus to prevent rapid accumulation of potential winnings.

Always check the individual promotion details to confirm which games contribute to wagering requirements and if any games are explicitly excluded.

Bonus Expiry and Abuse Prevention

Bonuses and free spins have a limited validity period. If wagering requirements are not met within this timeframe, the bonus and any winnings derived from it may expire. We encourage players to play responsibly and complete wagering within the specified times.

To ensure fair play and prevent bonus abuse, we reserve the right to cancel any bonus or reclaim any winnings derived from it if we suspect fraudulent activity or misuse of promotions. This includes, but is not limited to, placing bets that are disproportionately large relative to the bonus amount, or using multiple accounts to claim bonuses.

Key Terms at a Glance

TermGeneral Rule
Wagering RequirementTypically 40x bonus amount/winnings. Check specific offers.
Maximum Bet (during wagering)Usually NZ$7.50 per bet.
Restricted GamesJackpot games and bonus buys are generally excluded for slots bonuses.
Bonus ExpiryBonuses and free spins have a limited validity period. Check offer details.
Abuse PreventionWe reserve the right to cancel bonuses and winnings if abuse is detected.

We are committed to providing a secure and enjoyable platform. Please review the specific terms and conditions on each promotion page before participating.