Rocketplay | Online Casino for Australian Players

Your Journey with Rocketplay: A Rewarding Loyalty Program

At Rocketplay, we believe in acknowledging your continued engagement. Our loyalty program is designed to provide tangible benefits that grow with your play, ensuring that your time spent with us is consistently rewarding. It's a straightforward system that rewards your activity directly.

Automatic Entry and Earning AstroCoins

Joining our loyalty program, the Rocketplay VIP Club, is automatic. From your very first wager on any of our pokies, live casino games, or sports bets, you begin earning AstroCoins. These are our in-house loyalty points, accumulating with every bet you place. There is no need to opt-in; your journey starts the moment you play.

Understanding VIP Tiers and Benefits

As you accumulate AstroCoins, you progress through our defined VIP tiers. Each level unlocks progressively more valuable benefits, designed to enhance your overall experience. These benefits are not time-limited; they are a direct reflection of your ongoing play and commitment.

VIP Tier	Key Benefits Include
Level 1 (Quark)	Automatic entry, access to standard promotions.
Higher Tiers	Increased cashback percentages, faster withdrawal processing, birthday gifts.
VIP Level	Dedicated VIP manager, exclusive tournaments, priority support, enhanced withdrawal limits.

The benefits are structured to offer consistent value. Higher cashback rates mean more of your potential losses are returned, while faster withdrawals offer greater flexibility. Dedicated support ensures your queries are handled with priority.

The RocketMart and AstroCoin Exchange

Your earned AstroCoins can be exchanged for real rewards at our RocketMart. This allows you to convert your loyalty points into items that suit your preferences, offering an additional layer of reward for your consistent play. The more you play, the more AstroCoins you accumulate, and the greater your redemption potential.

Long-Term Rewards for Dedicated Players

Our loyalty program is built for the long term. We aim to provide a steady stream of advantages that make your continued play with Rocketplay more beneficial. This approach ensures that our most dedicated players are consistently recognised and rewarded for their loyalty.

Our VIP Club: Rewarding Your Loyalty

At Rocketplay, we value your continued engagement. Our VIP Club is designed to recognise and reward players who choose to play with us regularly. Progression through the tiers is a direct reflection of your real-money play on pokies, live dealer games, and sports betting.

As you advance, you will unlock a range of benefits, from enhanced cashback percentages and faster withdrawal processing to dedicated account management and exclusive bonuses. We call the points earned on every wager 'AstroCoins,' which can be collected and redeemed for rewards in our RocketMart shop.

VIP Tiers and Associated Perks

Tier Name	Entry Condition	Key Perks
Quark	Automatic on registration	Access to standard promotions and tournaments
Nebula	Based on wagering activity	Increased access to promotions
Pulsar	Based on wagering activity	Enhanced promotions and priority support
Supernova	Based on wagering activity	Up to 10% weekly cashback, higher withdrawal limits, level-up bonuses
Galactic	Based on wagering activity	Up to 10% weekly cashback, 5% live casino cashback, dedicated VIP manager, faster withdrawals, birthday gift, exclusive tournaments

Progression is automatic. The more you play, the higher your VIP level can become, leading to increasingly valuable benefits. These rewards are our way of showing appreciation for your custom.

Earning AstroCoins and RocketMart Rewards

Every wager placed contributes to your progress in the VIP Club and earns you AstroCoins. These coins are a separate reward system that can be exchanged for tangible benefits in the RocketMart. This dual reward system ensures that your gameplay is consistently recognised and compensated.

AstroCoins are earned on all real-money wagers.
Redeem AstroCoins for bonus funds, free spins, or other exclusive items at the RocketMart.
Higher VIP tiers may receive daily deposit insurance as a further benefit.

Understanding Cashback and VIP Rewards at Rocketplay

At Rocketplay, we believe in rewarding our players for their continued engagement. Beyond our welcome bonuses and ongoing promotions, we offer cashback programs designed to soften the impact of any losses and enhance your gaming experience. These are not guarantees of winning, but rather a way to provide ongoing value.

Weekly Cashback

Our standard weekly cashback is available to players who have reached VIP Level 4 and above. This benefit is calculated based on your net losses from the previous week, and it is automatically credited to your account each Thursday. The cashback percentage can reach up to 10%, depending on your VIP status.

The wagering requirement for this weekly cashback is 5x. This means you will need to wager the cashback amount five times before withdrawing any winnings derived from it. The maximum cashback amount is capped at €5,000 EUR.

Live Casino Cashback

For players who enjoy the dynamic environment of our live casino, we offer a separate cashback benefit. This applies to losses incurred on eligible live casino games and is also tied to VIP status. The percentage for live casino cashback can be up to 5%.

This live casino cashback comes with a significantly lower wagering requirement of just 1x. Similar to the weekly cashback, it is credited automatically and is designed to provide a measure of return on your live gaming activity.

How Cashback is Calculated and Credited

Cashback is calculated on your net losses over a defined period (typically the previous week). Net losses are defined as total bets minus total winnings.
The percentage of cashback awarded is determined by your current VIP level.
Cashback is credited automatically to your player account on a scheduled basis (e.g., weekly for standard cashback, or as defined for specific promotions).
It is important to note that wagering requirements apply to all cashback bonuses. Please refer to the specific terms for each offer to understand these requirements.
Cashback is intended as a supplementary benefit and not as a primary means of playing or a guarantee against losses.

We encourage you to explore our VIP Club section for more details on how to progress through the levels and unlock these valuable cashback rewards. Our aim is to provide a rewarding experience that continues to grow alongside your play.